Privacy policy

Effective Date: November 6, 2026
Website: https://www.primevaultstudio.com/
Business Name: GE COMPANY LLC

At Prime Vault Studio, we understand that shopping online involves more than choosing a product. It also involves sharing information that helps an order reach the correct address, allows a payment to be processed, and makes customer support possible.

We respect the importance of that information. This Privacy Policy explains what information we may collect when you visit our website, place an order, contact our team, or otherwise interact with Prime Vault Studio. It also describes how information may be used, when it may be shared, how it is protected, and how you can contact us about privacy questions.

1. Who We Are

For purposes of this Privacy Policy, the business responsible for the website and the personal information described here is:

GE COMPANY LLC
Attn: Chrismary Germoso
513 Nelson Road north
CAPE CORAL, FL 33993
United States
Email: [email protected]
Website: https://www.primevaultstudio.com/

In this Policy, the terms “Prime Vault Studio,” “we,” “us,” and “our” refer to GE COMPANY LLC in connection with the operation of this website.

2. Information We May Collect

The information we collect depends on how you use the website and which services or features you choose to access.

A. Information You Provide Directly

When you place an order, request assistance, or communicate with us, we may collect:

  • Full name.

  • Billing address and shipping address.

  • Email address.

  • Telephone number, if provided.

  • Order details, including the products purchased.

  • Customer service messages and information you choose to provide.

  • Return, refund, exchange, and delivery-related information.

For example, an order for a canvas folding stool or solid-wood low table may require your name and delivery address so that the product can be sent to the intended recipient.

B. Payment Information

Payments may be handled by third-party payment processors. Depending on the payment method, those providers may collect card details, billing information, transaction identifiers, and other information required to authorize and complete payment.

We may receive limited payment-related information, such as a transaction confirmation, payment status, payment method type, or partial account or card details. We do not intend to store complete payment card numbers or security codes on our own systems when payment processing is handled by an external provider.

C. Device and Website Usage Information

When you browse the website, certain information may be collected automatically, including:

  • IP address.

  • Browser type and version.

  • Device type and operating system.

  • Pages visited and links selected.

  • Date, time, and duration of website visits.

  • Referring website or source.

  • General interaction and diagnostic information.

This information may help us understand how visitors use our website and identify technical issues.

D. Cookies and Similar Technologies

Our website or service providers may use cookies, pixels, tags, and similar technologies to support website functionality, remember preferences, understand website traffic, and, where enabled, support advertising or marketing activities.

Cookies may be:

  • Essential cookies, which help the website operate and support functions such as shopping carts or checkout.

  • Preference cookies, which remember choices such as language or other settings.

  • Analytics cookies, which help us understand how visitors interact with website pages.

  • Advertising cookies, which may be used by advertising partners to measure campaigns or present relevant promotions, where such tools are enabled.

You can manage cookies through your browser settings. Blocking certain cookies may affect shopping-cart, checkout, or other website functions. Where applicable law requires consent before optional cookies are used, those technologies should remain disabled until the required consent is obtained.

3. How We Use Personal Information

We may use information for legitimate business and operational purposes, including:

Order Processing and Fulfillment

  • Confirming and processing purchases.

  • Arranging delivery of canvas folding stools, solid-wood low tables, cotton-woven seat cushions, and other listed products.

  • Sending order confirmations, shipping updates, and transaction-related notices.

  • Processing cancellations, returns, exchanges, and refunds.

Customer Support

  • Responding to questions about product features, orders, delivery, and payment.

  • Investigating reports of missing, damaged, or incorrect products.

  • Maintaining a record of customer service communications.

Website Operation and Improvement

  • Maintaining website functionality.

  • Troubleshooting technical problems.

  • Understanding general visitor activity.

  • Improving product descriptions, navigation, and the shopping experience.

Security and Fraud Prevention

  • Identifying suspicious transactions or unauthorized activity.

  • Protecting the website, customers, and business operations.

  • Maintaining appropriate transaction and security records.

Marketing and Communications

  • Sending promotional communications where permitted and, when required, with your consent.

  • Measuring the effectiveness of marketing activities.

  • Providing information about products or offers that may be relevant to your interests.

You may unsubscribe from promotional emails through the unsubscribe link included in the message or by contacting us. Transactional communications, such as order confirmations and important service notices, may still be sent when necessary.

4. How We May Share Information

We do not treat customer information as a public resource. We may share information only in circumstances connected with operating our business, fulfilling your requests, or meeting legal obligations.

Service Providers: We may share relevant information with companies that help operate the website, host data, process payments, provide customer support, analyze website performance, detect fraud, or manage business communications.

Shipping and Delivery Providers: We may provide the recipient's name, delivery address, contact details, and shipment information to carriers or fulfillment partners so that purchased products can be delivered.

Professional Advisers: Information may be shared with legal, accounting, insurance, or other professional advisers where reasonably necessary.

Legal and Safety Reasons: We may disclose information where required by law, legal process, valid government request, or where disclosure is reasonably necessary to protect rights, safety, property, or the integrity of our business.

Business Transfers: If our business undergoes a merger, restructuring, financing, sale, or transfer of assets, relevant information may be transferred as part of that transaction, subject to applicable requirements.

We do not state that we sell personal information. If our actual use of advertising or analytics technologies changes in a way that constitutes a sale or sharing under an applicable privacy law, we will provide any notices and choices required by that law.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including completing orders, responding to customer requests, maintaining business records, resolving disputes, preventing fraud, and meeting legal or accounting obligations.

Different types of information may be kept for different periods. For example, transaction and order records may need to be retained longer than routine website analytics information.

When information is no longer reasonably required, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to legal and operational requirements.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Depending on the systems involved, safeguards may include access restrictions, secure service providers, account controls, and other protective procedures.

No online platform, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we work to use appropriate safeguards and respond to security concerns in a responsible manner.

7. Florida Privacy and Data Breach Considerations

GE COMPANY LLC operates from Florida and seeks to handle customer information responsibly under applicable law.

Florida's Information Protection Act, Section 501.171, Florida Statutes, addresses the protection of certain personal information and notification obligations when a qualifying security breach occurs. If a breach triggers a legal notification requirement, we will provide notices to affected individuals and authorities as required by law.

Florida's Digital Bill of Rights, Sections 501.701–501.722, Florida Statutes, applies only to entities that satisfy its specific statutory requirements, including substantial revenue and additional business-model thresholds. It does not automatically apply to every Florida business or online store. If it applies to our operations, we will provide the notices and consumer rights required by that law.

Other federal or state privacy requirements may apply depending on the location of the customer, the information involved, and the nature of the relevant processing.

8. Your Choices and Requests

Depending on applicable law and the circumstances, you may be able to:

  • Ask us to confirm whether we hold personal information about you.

  • Request access to certain personal information.

  • Ask us to correct inaccurate information.

  • Request deletion of information, subject to legal and operational exceptions.

  • Unsubscribe from marketing emails.

  • Adjust browser settings to control certain cookies.

  • Exercise privacy rights available under the laws applicable to you.

To submit a privacy request, email [email protected] with the subject line Privacy Request. Please describe the request and provide enough information for us to identify the relevant customer record. We may need to verify your identity or authority before responding.

We will review and respond to requests in accordance with applicable law. Some information may need to be retained where required for transaction records, fraud prevention, legal compliance, or the establishment or defense of legal claims.

9. Children's Privacy

Our website is intended for a general audience and is not designed to knowingly collect personal information directly from children under 13 without the consent required by applicable law.

If you believe a child has provided personal information to us in a manner that violates applicable requirements, contact us at [email protected]. We will review the concern and take appropriate steps.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external resources. Those services operate under their own privacy policies and practices.

We do not control the privacy or security practices of third-party websites. We encourage visitors to review the applicable privacy notices before submitting personal information to those services.

11. Marketing Communications

If you choose to receive promotional messages, we may use your email address to send product news, store announcements, or other marketing information.

You can opt out at any time by using the unsubscribe link in the email or contacting us directly. Opting out of marketing messages will not prevent us from sending communications necessary to complete an order or respond to a service request.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, business practices, or legal obligations change. The revised version will be posted on this page with an updated effective date.

If a change materially affects how we handle personal information, we will provide additional notice where required by law.

13. Contact Information

For privacy questions, data requests, or concerns about how information is handled, contact:

GE COMPANY LLC
Attn: Chrismary Germoso
513 Nelson Road north
CAPE CORAL, FL 33993
United States
Email: [email protected]
Website: https://www.primevaultstudio.com/